FAQs

1. What does Savoir Luxe mean?
Savoir Luxe translates to "to know luxury." We believe that everyone deserves to experience luxury without the high price tag.

2. Are your watches truly affordable?
Absolutely! Our goal is to offer elegant, high-quality watches at prices that are accessible. We carefully select materials and designs to ensure you receive exceptional value.

3. What materials are used in your watches?
We use high-quality materials similar to those found in expensive luxury watches, including stainless steel, genuine leather, and durable mineral glass, ensuring durability and style.

4. How do I care for my watch?
To maintain your watch's beauty, avoid exposing it to extreme temperatures and moisture. Clean it regularly with a soft cloth and store it in a cool, dry place when not in use.

5. What is your return policy?
We offer a 30-day return policy for unworn and unused watches. If you’re not satisfied with your purchase, simply contact us, and we’ll help you with the return process.

6. How long does shipping take?
Shipping times vary by location, but most orders are processed within 1-3 business days. Once shipped, you can expect your watch to arrive within 5-21 business days, depending on your location.

7. Do you offer warranties on your watches?
Yes! We stand behind the quality of our watches and offer a one-year warranty against manufacturing defects. Please check our warranty policy for more details.

8. Can I track my order?
Yes! Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can follow your watch’s journey to you.

9. Do you have a physical store?
Currently, we operate exclusively online, allowing us to offer you the best prices without the overhead costs of a physical store.

10. How can I contact customer support?
If you have any questions or need assistance, feel free to reach out to our customer support team via our Contact Us page or email us at savoirluxeshop@gmail.com. We’re here to help!

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If you have any other questions, don’t hesitate to reach out! At Savoir Luxe, we're committed to ensuring your experience is as luxurious as the watches we offer.